Duncan Lugstein’s tips for growth planning:
1. Look for opportunities outside the norm that will still fit into your business framework
2. Develop your staff and yourself
3. Be committed and prepared to do what it takes
4. Lead by example
5. Plan for everything
6. Systemize your business
-Set out the steps clearly
-Define the standards – quality, quantity, correctness, courtesy, etc.
-Show who is accountable for each step
-List the resources required
-Test it
-Develop a training process to introduce it and and put it in place
7. Put the right support structures in place
8. Employ those who complement your skills
9. Be prepared to turn away the wrong clients
10. Find good advisers (legal, etc.)
11. Develop a handbook for your policies and procedures
Stop and look at the work you are doing. Put a value on your time and work out where you are spending it. Are you the most expensive clerical worker in your office? If so, reassess. Plan to work yourself out of that job and work yourself into the job that adds the most value to your business.
Until next time,
P.S. Learn more about working ON your business–talk to the coach! Click here to connect with me!