Moving the people away from the problem and looking for the missing system. What is this going to help you do?
It’s going to help you sharpen your detection skills in the business. It’s going to allow you to see every problem as an opportunity and to make every situation better than it was. If having these problems is situation normal for you, then rather than exceptions to a smooth running business, you’re constantly running into these. So, if you find yourself in that permanent state of reaction rather than pro-action, it’s time for a healthy change. And a good place to start is to sharpen your problem detection skills so that you identify problems earlier, when they’re easier to deal with. And you can do this by adopting this no blame, system first approach to problem solving because it results in permanent solutions and fewer recurring problems. And, of course, an even better place to start is to build your business with well-designed systems that rarely break down in the first place, but few of us have that luxury. So this is the next best approach. Continue reading