Running a business or practice can be a daily challenge. Everyone else seemingly does it so easily, so why does it sometimes seem like so much hard work? Business owners don’t always have someone they can turn to for answers to daily frustrations, which is why more and more are looking to find a business coach. The most common issues revolve around people, money and time. In particular, the lack of it. This question and answer series of articles provides scenarios for practice and business owners to find answers to those frustrating situations.

Q: Our brokerage has four salespeople. Three of us are focused and enjoy what we do. The fourth person – though great when we hired her – is not only not performing, she has a really negative attitude in the office. We have tried to support her by sending her to a motivation coach but it all seems too hard for her. We think there’s potential there, but every day gets worse for her. What can we do?

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What do you do when you have an employee/staff member or a direct report who won’t do the work?

Quite often they might start with enthusiasm and agreement to complete a given task, but for some reason fail to deliver – or may experience few or poor results. Continue reading →

A real estate investment client of mine (let’s call him Paul) came to me recently with an interesting and not uncommon dilemma.

He has a great salesperson in his business who looks after many of his clients.

However, Paul feels as though he is losing personal contact with the clients due to his stellar salesman. He is worried that if the salesman leaves, he could very easily take many of the clients with him. So how does Paul reconnect with clients without overstepping what his salesperson is doing? Continue reading →

I had an article to write – but I thought I’d better tidy my desk first.

Sound familiar.

Imagine the space this article fills as blank.

Imagine the time and energy it might have taken someone who procrastinates to: 1) think about doing the article, 2) put it on a list of “to dos,” 3) talk about doing it, 4) promise themselves they’ll start it tomorrow, 5) promise they will definitely start it tomorrow, 6) promise…well, you get the point. Continue reading →

I sometimes describe what we do in helping business owners take their business to the next level is a bit like changing the engine on a 747 – while it’s in the air.

Because while they are reconstructing the business to allow for growth and strength, they still have clients to service, products to deliver and the everyday activities of a business to continue. Continue reading →