This question and answer series of articles provides scenarios for business owners to find answers to business frustrations. Today, in our final Q & A article, I talk about when to hire new staff.
Q: At what point do I put on my next staff member? Do I wait until I have the work or put on someone new and then get the work? Each one seems to me to involve a level of stress.
We have a motto: before you throw people at a problem, throw systems at it first. Take the message from the above answer. Create an organisation chart for your business around the functions – not the people – that the business needs. Often you will find that there are functions that aren’t full time jobs in their own right. If this is the case, as it often is in small businesses, some of these roles can be combined. Some of those roles might include reception duties, admin, data entry, marketing assistant, personal assistant, CRM management and so on. A combination of a couple of these might be rolled into one position. Each position should either generate more than it costs, or free up others to generate more revenue.
I hope you enjoyed this Q & A article series and will come back and refer to them when you feel ‘stuck’ in your business.
Until next time…
P.S. Learn more about working ON your business with my FREE eBook! Get it HERE!